{"id":17134,"date":"2026-06-26T03:54:33","date_gmt":"2026-06-26T03:54:33","guid":{"rendered":"https:\/\/www.princessandthecake.com\/uk\/?page_id=17134"},"modified":"2026-07-02T06:53:26","modified_gmt":"2026-07-02T06:53:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.princessandthecake.com\/uk\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17134\" class=\"elementor elementor-17134\">\n\t\t\t\t<div class=\"elementor-element elementor-element-695aee5 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-parent\" data-id=\"695aee5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac5af09 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"ac5af09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f2b9a6 elementor-widget elementor-widget-glozin-accordion\" data-id=\"9f2b9a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-accordion\">\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1661\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"1\" aria-controls=\"glozin-tab-content-1661\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1661\">What is slow fashion?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1661\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"1\" aria-labelledby=\"glozin-tab-title-1661\"><p>Slow fashion is an approach to clothing that values quality, craftsmanship and longevity over mass production. At Princess &amp; The Cake, we create timeless pieces in small batches, using traditional hand embroidery and thoughtful production methods that honour both people and the planet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1662\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"2\" aria-controls=\"glozin-tab-content-1662\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1662\">Why do you choose slow fashion?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1662\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"2\" aria-labelledby=\"glozin-tab-title-1662\"><p>Because clothing should tell a story. We believe in creating heirloom-quality pieces that are made to be cherished, worn and passed down\u2014not discarded after a season. Every Princess &amp; The Cake garment is designed with care, intention and longevity in mind.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1663\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"3\" aria-controls=\"glozin-tab-content-1663\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1663\">Who makes Princess &amp; The Cake pieces?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1663\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"3\" aria-labelledby=\"glozin-tab-title-1663\"><p>Our garments are hand embroidered by skilled craftswomen in South Punjab, Pakistan. Each piece represents countless hours of meticulous workmanship, preserving traditional techniques while supporting artisan communities and their craft.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1664\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"4\" aria-controls=\"glozin-tab-content-1664\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1664\">Are your pieces limited edition?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1664\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"4\" aria-labelledby=\"glozin-tab-title-1664\"><p>Yes. We produce in small batches, which means every collection is intentionally limited. Many designs are never repeated, making each piece feel special and unique.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1665\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"5\" aria-controls=\"glozin-tab-content-1665\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1665\">How often do you launch new collections?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1665\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"5\" aria-labelledby=\"glozin-tab-title-1665\"><p>We don&#8217;t follow fast-fashion calendars. New collections are released when they are ready\u2014after careful design, sourcing and craftsmanship. Follow us on <a href=\"https:\/\/www.instagram.com\/princessandthecake\" target=\"_blank\" rel=\"noopener\">Instagram<\/a> and <a href=\"https:\/\/www.facebook.com\/princessandthecake\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a> to be the first to hear about upcoming launches.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1666\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"6\" aria-controls=\"glozin-tab-content-1666\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1666\">Will sold-out designs be restocked?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1666\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"6\" aria-labelledby=\"glozin-tab-title-1666\"><p>Because our collections are produced in limited quantities, many styles are not restocked once they sell out. Occasionally, a particularly popular design may return in a future collection. The best way to stay informed is through our social media channels and newsletter.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1667\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"7\" aria-controls=\"glozin-tab-content-1667\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1667\">How do I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1667\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"7\" aria-labelledby=\"glozin-tab-title-1667\"><p>Orders can be placed directly through our website. For selected launches, we may also offer pre- orders, allowing you to reserve a piece before it sells out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1668\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"8\" aria-controls=\"glozin-tab-content-1668\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1668\">What payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1668\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"8\" aria-labelledby=\"glozin-tab-title-1668\"><p>We currently accept:<\/p><ul><li>Cash on Delivery (COD)<\/li><li>Online Bank Transfers<\/li><\/ul><p>If an item becomes unavailable after an order has been placed, we will notify you promptly and ensure you are not charged for that item.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-1669\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"9\" aria-controls=\"glozin-tab-content-1669\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-1669\">Do you ship internationally?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-1669\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"9\" aria-labelledby=\"glozin-tab-title-1669\"><p>Yes. We ship worldwide through DHL, including the United Kingdom, Europe, the United States, the Middle East and many other destinations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16610\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"10\" aria-controls=\"glozin-tab-content-16610\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16610\">How long will my order take to arrive?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16610\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"10\" aria-labelledby=\"glozin-tab-title-16610\"><p>Orders are typically processed within 24 hours of being placed.<\/p><p><strong>Local Orders Within Pakistan<\/strong><\/p><p>Delivery generally takes 5\u20137 working days from the date of processing.<\/p><p><strong>International Orders Outside of Pakistan<\/strong><\/p><p>Delivery generally takes 10\u201312 working days from the date of processing, depending on the destination country and customs clearance procedures.<\/p><p>Please note that delivery times are estimates and cannot be guaranteed. Delays may occasionally occur during peak periods, public holidays, adverse weather conditions, or due to customs processing for international shipments.<\/p><p>For pre-order items, estimated delivery timelines will be communicated at the time of purchase.<\/p><p>Any applicable customs duties, taxes or import charges for international orders are the responsibility of the customer unless otherwise stated.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16611\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"11\" aria-controls=\"glozin-tab-content-16611\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16611\">What are your delivery charges?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16611\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"11\" aria-labelledby=\"glozin-tab-title-16611\"><p><strong>Pakistan Deliveries<\/strong><\/p><ul><li>Cash on Delivery (COD): PKR 650<\/li><li>Prepaid \/ Online Payment (TCS): PKR 850<\/li><\/ul><p>Delivery charges are non-refundable.<\/p><p><strong>International Deliveries<\/strong><\/p><p>International shipping charges are calculated at checkout based on your destination and order weight. All international orders are shipped via DHL. Delivery fees vary by country and will be shown before you complete your purchase.<\/p><p>Please note that any applicable customs duties, taxes, or import charges are the responsibility of the customer unless stated otherwise.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16612\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"12\" aria-controls=\"glozin-tab-content-16612\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16612\">How should I care for my Princess &amp; The Cake pieces?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16612\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"12\" aria-labelledby=\"glozin-tab-title-16612\"><p>To preserve the beauty of your handcrafted garment, we recommend:<\/p><ul><li>Hand washing or using a gentle cold-water machine cycle<\/li><li>Using a mild detergent<\/li><li>Air drying in the shade<\/li><li>Ironing on the reverse side of the fabric<\/li><\/ul><p>These steps help protect delicate embroidery, mirror work and natural fabric finishes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16613\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"13\" aria-controls=\"glozin-tab-content-16613\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16613\">Can I exchange my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16613\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"13\" aria-labelledby=\"glozin-tab-title-16613\"><p>Yes. We accept exchanges on eligible items within 10\u201314 working days of delivery.<br \/>However, items must be:<\/p><ul><li>Unworn and unwashed<\/li><li>In their original condition<\/li><li>Returned with all tags attached<\/li><\/ul><p>All returned items are inspected upon receipt. Any item found to be worn, washed, damaged or missing its original tags will not be eligible for exchange and will be returned to the original delivery address.<\/p><p>Please note that customised pieces cannot be exchanged unless they are faulty.<\/p><p>To request an exchange, email us at: <a href=\"mailto:info@princessandthecake.com\">info@princessandthecake.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16614\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"14\" aria-controls=\"glozin-tab-content-16614\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16614\">Do you offer refunds?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16614\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"14\" aria-labelledby=\"glozin-tab-title-16614\"><p>We do not offer refunds unless an item is found to be faulty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16615\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"15\" aria-controls=\"glozin-tab-content-16615\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16615\">Who pays for return shipping?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16615\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"15\" aria-labelledby=\"glozin-tab-title-16615\"><p>If you are returning an item for exchange (for reasons other than a fault), you will be responsible for the return shipping costs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16616\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"16\" aria-controls=\"glozin-tab-content-16616\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16616\">Can I cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16616\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"16\" aria-labelledby=\"glozin-tab-title-16616\"><p>Orders may be cancelled within 24 hours of being placed by emailing us at:<br \/><a href=\"mailto:info@princessandthecake.com\">info@princessandthecake.com<\/a><\/p><p>Once your order has been processed and dispatched, it can no longer be cancelled. In this case, our Exchanges Policy will apply. Eligible items may be exchanged within 10\u201314 working days of delivery, provided they are returned unworn, unwashed, in their original condition and with all tags attached. Please note that customised pieces cannot be exchanged unless they are faulty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"glozin-accordion__item\">\n\t\t\t\t\t<div id=\"glozin-tab-title-16617\" class=\"glozin-accordion__title fs-16 fw-semibold color-dark m-0 position-relative glozin-accordion__title-default\" data-tab=\"17\" aria-controls=\"glozin-tab-content-16617\">\n\t\t\t\t\t\t<span class=\"glozin-svg-icon glozin-accordion__icon fs-12 position-absolute top-50 end-0 translate-middle-y rounded-100 d-inline-flex glozin-accordion__icon-default glozin-accordion__plus\">\n\t\t\t\t\t\t\t<span class=\"glozin-accordion__icon-plus d-inline-flex align-items-center justify-content-center position-relative me-7\"><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"glozin-accordion__title-text lh-normal\" href=\"#glozin-tab-content-16617\">What makes hand embroidery different from machine embroidery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"glozin-tab-content-16617\" class=\"glozin-accordion__content clearfix pt-5 pb-20 d-none\" data-tab=\"17\" aria-labelledby=\"glozin-tab-title-16617\"><p>Every Princess &amp; The Cake piece is embroidered entirely by hand, meaning no two garments are ever exactly alike. Small variations are a hallmark of authentic craftsmanship and reflect the human touch behind each piece. These subtle differences are not imperfections\u2014they are what make every garment uniquely yours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8fd240 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"a8fd240\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b42e2f7 elementor-widget elementor-widget-image\" data-id=\"b42e2f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img.webp\" class=\"attachment-full size-full wp-image-17160\" alt=\"\" srcset=\"https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img.webp 800w, https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img-300x300.webp 300w, https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img-150x150.webp 150w, https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img-768x768.webp 768w, https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img-780x780.webp 780w, https:\/\/www.princessandthecake.com\/uk\/wp-content\/uploads\/2026\/07\/faq-img-130x130.webp 130w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is slow fashion? Slow fashion is an approach to clothing that values quality, craftsmanship and longevity over mass production. At Princess &amp; The Cake, we create timeless pieces in small batches, using traditional hand embroidery and thoughtful production methods that honour both people and the planet. Why do you choose slow fashion? Because clothing [&hellip;]<\/p>\n","protected":false},"author":288,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-17134","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Princess and the Cake<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.princessandthecake.com\/uk\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Princess and the Cake\" \/>\n<meta property=\"og:description\" content=\"What is slow fashion? Slow fashion is an approach to clothing that values quality, craftsmanship and longevity over mass production. At Princess &amp; The Cake, we create timeless pieces in small batches, using traditional hand embroidery and thoughtful production methods that honour both people and the planet. Why do you choose slow fashion? 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